Protocols & Policies During Events
- Attendance: Spectator seating will be available to approximately 32% of the football capacity capped at 4,000 persons. The capacity is determined based on facility configuration and the ability to maintain physical distancing between pods.
- Masks: Fans are required to wear a mask or face covering inside Alerus Center at all times except when actively eating or drinking. We ask fans to eat and drink once seated in their assigned seat.
- Fans are encouraged to practice physical distancing, encouraged to frequently wash their hands, and are asked to use the hand sanitizing stations provided and physical distancing signage within the venue.
- No congregating allowed in the lobby, concourses, or common areas. Fans are asked to return to their immediately to their seats after purchasing any food and beverage or while using the restroom.
- Fans who are not feeling well or that have been in close contact with someone they suspect may be infected with COVID-19, should stay home and should stay home.
ALERUS CENTER ENTRY – Entrance 1, 2, 6, 7, and 8 will be open and used for the 2021 spring football season. Entrance 4, 5, and the Canad doors will NOT be opened for general public access due to vaccination clinics. Doors open 90 minutes prior to kickoff.
Season ticket holders who opted in for the 2021 spring season will receive their tickets and parking passes in the mail.
Student football tickets are complimentary and offered in pairs for each home football game. Tickets can be redeemed through a student's Green and White Account the Monday prior to each home game starting at 9 p.m. All student seating will be reserved. For more information on student tickets visit www.fightinghawks.com/students.
Additional single-game tickets are available to purchase for the general public. Tickets are available to purchase at Alerus Center Box Office and online at ticketmaster.com, subject to availability. Fans are encouraged to purchase tickets either online or at the box office before game day to alleviate congregation at the entrances. The box office will open three hours prior to kickoff.
Usual season ticket locations may not be available for some ticket holders. Seating will be spaced out through all sections of Alerus Center in pods in an effort to maintain physical distancing between groups of fans.
Tailgating will not be allowed in any parking lots at this time. There will be no recreational vehicles, buses, or trailers allowed in the parking lots.
Members of the North Dakota Champions Club, VIPs, and suite holders will receive their parking tags in the mail prior to UND's first home game on Feb. 20. In order to ensure your reserved parking spot, you must have that tag displayed upon arriving at the facility. All parking lots will open two hours prior to kickoff. General admission parking will be available for $10 per spot on a first-come, first-served basis.
- Bags are discouraged, and patrons should be mindful of bag size restrictions outlined in Alerus Center event guidelines and policies (https://www.aleruscenter.com/plan-your-visit/frequently-asked-questions).
- All fans are subject to search upon entry to the facility. Metal detectors will be in use.
These rules MUST be adhered to if we’re going to be allowed to continue to bring fans back into the building. We know some of these policies are inconvenient, but they are also absolutely necessary for us to comply with the requirements that govern gatherings at large venues in our state during the pandemic. For a more detailed list of Alerus Center standard protocols and procedures at